Ten Pines Summerwood FAQs

Frequently Asked Questions about Ten Pines at Summerwood

Apartments in Houston, TX

FAQs about Life at Ten Pines at Summerwood


We’ve gathered answers to the most common questions about life at our community, from leasing details to our amenities and neighborhood highlights.

Our goal is to provide helpful information about common questions below. If you don’t find what you're looking for here, please contact our team. We look forward to assisting you!


General Community Questions

Our leasing office is open Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 10:00 AM to 5:00 PM. We are closed on Sundays.
Yes! Our pet-friendly apartment community welcomes pets and offers a dedicated dog park for residents and their furry companions.
We offer spacious 1-bedroom, 2-bedroom, and 3-bedroom apartment homes designed to fit a variety of lifestyles.
Our apartment community is conveniently located in the desirable Summerwood neighborhood of Houston, Texas.
Residents enjoy a comfortable living environment with thoughtfully designed buildings that do not include patios or exterior stairwells.
No, we currently do not offer furnished apartment homes.
No, smoking is prohibited throughout the property.
Yes, Ten Pines at Summerwood offers private detached garages for residents who want covered, secure parking. For current garage options and to reserve one, please contact our on-site leasing team.
Yes, every home at Ten Pines at Summerwood comes with an in-unit washer and dryer, so laundry stays private and convenient. This comes standard across our one, two, and three-bedroom apartment homes.
Our apartment homes range from 663 to 1,354 square feet across one, two, and three-bedroom layouts. You can compare sizes and layouts to find the space that fits you best.
Inside each Ten Pines at Summerwood home, you will find granite countertops, wood-style flooring, high ceilings, stainless steel appliances, and spacious closets. Custom built-ins and modern finishes give every apartment a refined, comfortable feel.

Leasing & Application Process

You can schedule a tour online through our website or by calling our leasing office directly.
Applicants must provide:
  • Proof of income
  • Valid government-issued ID
  • Social Security card
  • Pet information submitted through OurPetPolicy (if applicable)
Applicants must demonstrate a combined monthly income of at least 2.5 times the monthly rent. Credit and background screening requirements also apply.
Applications can be submitted quickly and securely through our property website.
Yes, renters insurance is required for all residents.
Most applications are processed within 3 to 5 business days.
Yes, we offer flexible lease terms ranging from 3 to 15 months.
Yes, all applicants are subject to background and credit screening.

Pricing, Fees & Deposits

Security deposits start at $500 and may vary based on application results.
Utilities are not included in the monthly rent.
Residents are responsible for water, trash, and pest control services, as well as any other required utility accounts.
Rent is due on the first of each month. Residents can pay online through the resident portal or by using approved payment methods, including payment coupons.

Move-In & Lease Terms

We offer flexible apartment lease terms from 3 to 15 months.
Before move-in, residents must:
  • Pay all required deposits
  • Pay any move-in rent balances
  • Sign the lease agreement
  • Provide proof of liability insurance
  • Submit proof of electric utility setup
No, lease transfers and subletting are not permitted.
Residents must:
  • Return all keys
  • Provide a forwarding address
  • Complete a final apartment inspection through HappyCo

Community Amenities & Lifestyle

  • 24-hour fitness center
  • Sports lounge
  • Business center
  • Resort-style swimming pool
  • Dog park
The fitness center is available 24 hours a day. Other amenity hours may vary.
No, amenity spaces are not available for private reservations.
Yes, Wi‑Fi is available in community common areas.
No, guest suites are not available at this community.
Yes, convenient onsite resident parking is available.
No, electric vehicle charging stations are not currently available.
No, dedicated bike storage is not available.
Packages are delivered directly to residents' apartment doors. The community does not accept packages at the leasing office.
Yes, residents can participate in community events and social activities throughout the year.
Yes, residents at Ten Pines at Summerwood enjoy a resort-style swimming pool with private cabanas and an outdoor lounge for relaxing and socializing. It sits alongside the rest of our community amenities, including the fitness center and outdoor grilling areas.

Guest Information

Yes. Residents must register guests through the VPP Towing App before parking onsite.
Guests can enter through the community's controlled access gates using the GateWise system.

Accessibility

Yes, our community is accessible and designed to accommodate residents and guests with disabilities.
Yes, community amenities and common areas are accessible.
Yes, accessible parking spaces are available throughout the property.

Pet Policy

Yes, pets are welcome at our pet-friendly Houston apartment community.
Yes, breed restrictions apply. Please contact the leasing office for details.
Residents may have up to two pets per apartment home.
Yes, service animals are always welcome in accordance with applicable laws.
Our community features a convenient onsite dog park for residents and their pets.
Yes, pet deposits and monthly pet rent apply. Please contact the leasing office for current rates and details.

Neighborhood & Location

Our apartments are located in the highly sought-after Summerwood area of Northeast Houston.
Residents enjoy convenient access to Westlake Marketplace and a variety of nearby restaurants, shops, and grocery stores.
  • Summerwood Elementary School
  • Woodcreek Middle School
  • Summer Creek High School
The University of Houston is conveniently located within driving distance of the community.
Yes, Metro public transit options are available near the community.
Ten Pines at Summerwood sits in the Summerwood area of Northeast Houston, close to Lake Houston and the surrounding parks and green space.
Ten Pines at Summerwood offers easy access to major highways, which makes commuting to downtown Houston and other parts of the city straightforward. Our Summerwood location keeps you connected to work and everyday errands across Northeast Houston.

Resident Resources

Residents can easily pay rent through the Loft Living Resident Portal.
Lease renewals can be completed electronically through the resident portal.
Maintenance requests can be submitted online through the Loft Living Resident Portal.
Yes, residents have access to the Loft Living Resident Portal for payments, maintenance requests, and account management.
Yes, residents can enjoy exclusive benefits through the Greystar Rewards program.
No, dedicated remote work services or coworking spaces are not currently available.